We love customer feedback! Here's a selection of our customer's thank-you notes...
8/7/10:
I did receive and use the rice cooker. Am very pleased with it, and feel good about no aluminum. Thank you for your caring approach to customer satisfaction.
8/4/10:
Thanks so much for the fast shipping! Reading this on your site was why I chose UN, and I am very glad I did. Have a great evening. Thank you, Connie
7/31/10:
Hi, My poor GreenStar juicer is sitting on my shelf thinking "What did I do?" This new one is so easy to clean, it is not funny. Gee, I get so much juice too! Win-Win! I even can juice on my lunch hour. I am so glad I was finally able to get it. Thank you so much for your excellent service and products! You are definitely the most exceptional in the marketplace! Keep doing what you are doing. Many thanks, peace, and blessings. Love, Joyce
[Joyce purchased the Hurom Slow Juicer]
7/28/10:
I finally was able to purchase a Hurom Juicer. WOW! It arrived when you said and it is everything good. Easy to clean, quiet, and so smooth, and the juice really comes out fast. First 20 Oz. for breakfast and I already have veggies cut up for my liquid salad. Perfect for these super hot days when you don't want to eat but still want nutrition. Great product and customer service is the best in the marketplace! Joyce
7/23/10:
thankyou Julie i love my dehydrator made an amazing batch of beef jerky and dried nectarines, so far. am excited to try other things all the best Laura
[Laura purchased the Excalibur 3900 Deluxe Series 9-Tray Food Dehydrator]
7/22/10:
Hi! I received a follow up email from you. Just wanted to let you know that I LOVE my yogurt maker and greatly appreciated the wonderful lady who helped me on the phone. She was kind, patient and knowledgeable about your products. I really appreciated that, and thought you should know that her input basically sold me on your product, and on buying it from you instead of a million other places on the internet where things like that can be purchased. So thank you. I will come to you first when I am in the market for any other item that you sell. Sincerely, Clare
[Clare purchased the Yolife YL-210 Yogurt Maker]
7/22/10:
Hello Julie, I hope you are well. I want to tell you that I 'love' the HP3A and my credit card statement is as you explained it would be - no problem. Things here have been hectic and I have not had much time to experiment but I have used my HP3A every day. Mostly a breakfast smoothie but sometimes I make a smoothie for the evening because it has been so hot here (usually this heat and humidity is in August). Thank you so much for representing a wonderful product that is made in the USA and for your speedy service. Very truly yours, Darlen
7/21/10:
I did get the juicer! We ended up going out of town and I only got to use it a couple of times, but so far so good. Thanks for the great service. I'll definitely refer you to my friends. Nancy
[Nancy purchased the Omega VERT Juicer Model VRT330]
7/20/10:
Thank you for keeping me informed on this matter. Your service is unmatched. Lucian
7/20/10:
I am very happy with my Miracle rice cooker, I will be referring you to my friends in California who also have been looking to get one. Thanks Julie.
7/20/10:
Thank you for the follow up on my order. I found that my shopping experience was easy with fast delivery. The Roma strainer works great and has been essential in my canning process. It has helped reduce my canning time in half. Thank you. Barrett
7/15/10:
Thanks Julie, the Hurom juicer works great. Laurie
7/14/10:
Thanks so much for your speedy shipping and kind attitude on the phone. We really look forward to using this new unit. Stainless Steel was the selling factor for us. Most others are plastic and that seems like an oxymoron. Thanks, Kerry & Lisa
[Kerry & Lisa purchased the Super Angel Juicer 5500]
7/14/10:
Thanks for placing the order, and thanks for spending time with me. FYI, it is clear that there were many vendors that I could have chosen to acquire the GSE unit from, including directly from Tribest....and, as a business owner, I wanted to give you feedback as to why I chose you and your business....it is because you have verygood interpersonal skills... and you were able to communicate with me that you cared that I was served well, and that I had my questions answered...and that you were not rushing me off of the phone...your behavior and concern for my interests made the difference! John
7/13/10:
Thank you! My four year old nephew and I have been having great fun caring for the sprouter each day and watching the growth of the sprouts. David
7/11/10:
Julie - hey I received the juicer and 1) it works and 2) I LOVE IT!! It was very easy to assemble and figure out - THANKS for all your help!!!!!!!!! Very best, Bill
[Bill purchased the Omega 8004 Juicer]
7/8/10:
Thank you! The juicer/steamer is FABULOUS!!! I have already used it several times on our home grown blackberries, and have made jelly with the juice. I am amazed at the clarity and taste of the juice. Our chickens just love the leftover pulp as well! Thanks again for your great website/store...you have a customer for life! Barb
7/2/10:
Thanks Julie! I cant wait to start making yogurt. What's best is even my 15 yr old who wont touch the stuff unless its full of sugar is excited about making his own flavors and it being more healthy. He always is more prone to eat something we made ourselves. I was going to call back and ask to speak to a manager so that I could compliment you on how wonderful you were to work with. However when I saw the title at the bottom of the email I realized you were it! How wonderful! Thank you so much! I love it that you own your own business and that you are so passionate about it. It is very refreshing to see that people like you are still out there and that everything I buy is not from Giants with no care for their customers. If I lived in Portland I would come beg you for a job. What a wonderful place to work I'm sure. Thank you again for everything and I look forward to doing business with you again soon. Sincerely, Cindy
6/29/10:
After years of thinking about dehydrators, you and your site helped me make the leap. I'm looking forward to its arrival. Thank you! :) Beryl
6/26/10:
the clay cooker is AMAZING and my new favorite thing. i recommend it to everyone and tell them where i got it! Tucker
[Tucker purchased the VitaClay Chef Gourmet Rice & Slow Cooker]
6/26/10:
Thank you so much. Made a delicious green juice for some friends this morning.
6/24/10:
Thanks for the follow-up. The Vita-Mix is great. My son and I have never eaten so many fruits and vegetables, at least voluntarily. Your price and service were excellent. Thanks again. Jeff.
6/24/10:
Thanks, Julie! I received my juicer today, right on time. The box is currently sitting on my desk, and I look forward to taking it home and getting started (after, as you suggested, watching the DVD). The Juicing -- For the Health of It book looks excellent as well! Thanks so much. Paul
6/22/10:
Thanks for your E-mail, and for helping me out on the phone the other day. I greatly appreciated that you took the time to answer my questions about the Hurom juicer. I must admit to being a little nervous about this new juicer, especially considering the level of investment it represented. I make a lot of juice (sometimes up to 6-8 quarts a day). So again, thanks for answering my questions and helping to put my mind at ease a bit. Regards, Paul
6/21/10:
I DEFINITELY HAVE THE BEST FOR THE MONEY SPENT IN THE HUROM. THANK YOU SO MUCH FOR HELPING ME TO MAKE UP MY MIND TO BUY. IT IS JUST RIGHT. JUICE JUICE JUICE WITHOUT LOSING A LOT IN THE PULP. JOHN
6/18/10:
Thank you so much for your follow-up! I really appreciate your continued interest - I am enjoying my Hurom juicer and I just wanted to ask you if you have any recipes using the pulp. I did make veggie pancakes once but I really forgot how. Any help will be gratefully accepted. Thank you, Naomi
6/15/10:
Julie, I cannot express my thanks enough. Do you realize how rare it is for a business to go the extra step and help out the consumer?? I am floored. I thought for sure that getting the manual and figuring out how to do the warrenty was going to be a huge hassle that would make me even regret making the purchase. Instead I am as excited as ever to try my new machine and I wish there was some way to let your customers know how helpful you've been. Thank you for caring what happens on the 'other' end. You've renewed my faith in Internet sales and business in general! Take care, Krista
6/15/10:
Hello Ms. Hunter, My name is Sophia. I ordered an ACME Juicerator Juicer, Model 6001. I ordered it for my father in law, who was just diagnosed with cancer. They had one but it was over 25 years old and it broke down on them. I quickly went on line and began to search for another for him as he loves the juice that this machine makes. It is the only food his
stomach will tolerate. I searched several places with no avail. Then I came
across your company. It caught my attention with the Mission Statement, the free delivery and the large amount of products available...not to mention the price of the ACME Juicerator! Still I was skeptical. I have had nothing but bad experiences with ordering items on line. So I let your company know my circumstance and was pleasantly surprised at the replies I
received after placing my order. Not only did you send me a quick reply, but you kept in contact with me until and after I
received the item. I did not reply right away because I wanted to make sure the item worked well (that's a skeptic for you). It has been over a week and I am sooooo...happy to say that it is working great! My father in law is so happy that I was able to find the exact machine! I don't know how long he will be with us, but I have to tell you that I am deeply grateful to YOU and your company for coming through for us and helping us make his final days as enjoyable as possible. Thanks for sticking to your mission statement! Sincerely and with much gratitude, Sophia
6/10/10:
I would like to take this opportunity to tell you that the Seagrass Meditation Chair has become my favorite place to sit and sip my morning and evening tea and also whenever I feel like just relaxing. It is one of my good purchases. Thank you, Rupal
6/9/10:
I like this juicer a lot. It took me minutes to set it up and make juice, didn't even need to read the manual. Clean up is so easy. Thank you for helping me decide what to order. Bonnie
[Bonnie ordered the Omega Nutrition Center Juicer Model 8004]
6/3/10:
I received my juicer today and used it immediately. It is really a wonderful machine. So much better than the Jack La Lane juicer I had before. I am so pleased! Thank you so much for your great service and help. Sally
[Sally purchased the Omega VERT Juicer VRT330]
6/3/10:
I just wanted you to know how happy I am with my Seagrass Meditation Chair. It is wonderful, perfect for long meditation. The chair is extremely well made and quite lovely. It is truly a bargain at the price it is offered, and I will be ordering another as soon as my husband returns from his first Vipassana retreat. We plan to have a meditation room in our home, so I will be ordering the table as well! The staff is also very helpful and warm. Thank you again for such a pleasant purchasing experience. Kate
5/27/10:
I LOVE MY OMEGA! mmmmmmmmmmmm Juice ON! Don
5/21/10:
Just to give you some feed back on the Omega VERT330. it's so far a great product. I feel better now that I'm taking in more raw vegetable and fruits and moving away from a meat based diet gradually. I found that I'm not throwing away much spoiled produce because juicing seem to utilize more of what's in my refrigerator quickly. I made some juice samples for my work associate and now she wants to get one. Is the Omega VERT330 in stock again and do you have any discounts/specials I that can take advantage of? Thank you for your great service. Have a Great Weekend, Mark
5/19/10:
Yes Thank you very much!! I AM enjoying my Seagrass Meditation Chair. We had ordered one from you before and loved the service you offer. I was planning on buying a dehydrator from Amazon and then I found you had many more options available on your website! (and much more knowledge about them too). So that will be my next purchase coming up here soon!! :) Thanks again! Deborah
5/17/10:
Julie and Katie, this is the best juicer I've ever had. I've owned the Omega 8000, the Greenstar 1000 and the Healthy Juicer... and the Hurom is the Best! I've made excellent juices, banana ice cream, almond milk and I am going to try making soy milk this week. I realize I will have to get the temps of the finished milk up to about 180deg to kill the digestive inhibitor enzymes, but it this works, I will be selling my dedicated SoyJoy Soy milk making machine. :) This juicer and the Omega VRT are going to revolutionize the juicer industry. If I were a juicer machine maker, I would be really concerned. I've been spreading the word about this juicer and also about where I bought it on several health boards. I hope this helps draw sales of this juicer to your site. I appreciate all the help you've given me and I will be buying another Juiceman Wheat Grass Kit this next month. By the way, I've lost over 15lbs over the last two weeks by juicing and going Raw in my food diet. And that has been with no excercise, which I am now starting to do. Thanks again, both of you and best wishes with your internet business. Dennis
5/7/10:
Thanks again for your timely communication. I realized why I liked your attitude so much when I saw you are in Portland. Portland is near & dear to my heart, as I am stuck in a hater state, everone here seems to focus on why they are angry rather than generating positive thoughts & energy. Maybe I will be blessed with the financial ability to move to Oregon someday. Thank you for being a great net merchant. You should teach some other people how to delight there customers! Bob
5/3/10:
Yea! got the dehydrator today! Thank you so much for your prayers. Things are much better as God is opening so many doors for restoring our homes and our walk with Him. Can't wait to try the dehydrator once the smoke clears. Great service! Libby
5/3/10:
Yes, my juicer is great. Very easy to clean. Just placed my order for fresh organic locally grown veggies. Friends are providing all kids of recipes. Have a great week! With care, Suzanne
5/3/10:
Thank you for the fast delivery and the follow up on the order. If I need any products in the future I will definately use your company. I love the personal touch. Cindi
4/29/10:
I'll be glad to wait. In fact I'll 'meditate' on the excellent customer service you have provided. This is all I want, communication! Thank you for doing it just right. I feel like looking around your store a little more, at last I have found a competent company to buy from. Bob
4/28/10:
Thank you. I am enjoying my chair, I love it. It's amazing, very soothing, so perfect for medidation. Corinne.
4/27/10:
Apologies for not getting back to you sooner. I was "stranded" in Europe due to the volcanic ash and only returned to the USA yesterday. I'm very happy with my Hurom juicer and am grateful for the good advice you gave me when trying to decide what juicer to buy. The Hurom performs beautifully and the clean up, always a concern, is not as bad as I had anticipated. Thanks again for your advice and I'll be in touch when I need other products. Best regards, David
4/22/10:
Hi Julie got my stuff today thanks, havn't tried it yet hope it all works out ok so excited I needed that new blade.....this is great hey happy earth day, Michelle
4/22/10:
Thank you for your email. I appreciate it that you took the time to show your appreciation. I really admire you for that and I feel valued and appreciated. I made my first batch of yogurt, so I am looking forward to finding out tomorrow how it comes out. Take care Julie, and I wish you the very best with your business. Aloha, Kanani
4/22/10:
Thank you, Julie. It was very nice talking with you too! Have a good weekend. Jennifer
4/22/10:
Hello Julie Hunter, I want to thank you for the best coustomer service for an online purchase I have ever made. Really, your follow up email and discount code made me very happy. I will be sure to tell my friends and family what a great experience I had. And the dehydrator is so much fun. We're using it every week! Thank you, Be Well, Heathe
4/21/10:
Thank you again. You sent such a nice letter wanting to retain my business….how could I let you down? It is very nice to be treated like a valued customer. That is rare these days. I wish you and your company a great rest of today and days to come! Best regards, Suzanne
4/20/10:
How exciting! Thank you so much for your personal (and personable) attention. You are amazing. I will be recommending you to everyone that expresses a purchase interest when I gush about my new juicer. -paul
4/20/10:
Thank you for your update re the availability of Hurom Slow Juicer for shipment to fill our order. We certainly do appreciate your most pleasant and helpful "customer service" skills and manner and find that doing business with Ultimate Nourishment in this transaction for a purchase of much importance to us is proving to be a positive experience. And we wouldn't hesitate to do business should a need arise for another of your products in the future. Looking forward to receiving and using the juicer and thanking you again for all of your courtesy and helpfulness, Sincerely, George and Eva
4/20/10:
Just wanted to say thanks for the great customer service today. You are sending me a new product, even though it turned out to be our fault (we lost the piece). THanks! i'm looking at the website trying to decide what to buy next!!! wendy
4/15/10:
Thanks...the juicer works beautifully. Paul
4/13/10:
thanks for your help and yes we are very happy with the juicer best regards fabio
4/13/10:
Thank you again for your help and conversation in selecting the juicer, which we LOVE. Also, thank you for the coupon to use. P.S. The kids and I enjoyed a "laughing gorilla smoothie" today....from Victoria Boutenko recipe. Thanks again, Stephanie
4/10/10:
I had a great experience ordering on your website. Thank you for the great service. And I do love my juicer! Christina
4/7/10:
Many thanks for this Julie--very much appreciate the information and the personal touch on this. All the best/Daniel
4/6/10:
Aloha Julie, I would like to say thank you for your outstanding customer service. I really appreciate the time and effort you put in informing me about my order. I am very pleased with the juicer and have been using it every day since it arrived last week. Thank you, Neri
4/1/10:
We received the juicer in the mail today! Thanks again for all of your help!-Laura
3/31/10:
seriously, I am soooooo happy with the chair and the table from you. I love to keep track of the shipping and how you wrapped them and protected them from banging in UPS truck..so sweet! thank you!
3/31/10:
Thank you, Julie so much. I really appreciate the personal attention. I left a really positive feedback for you guys on the link that was provided in an earlier email. I also love my meditation chair. It curves around and just gives the most wonderful 'cocooning' feeling. It gives the feeling of the roundness of a cave or little private space. I meditate more because I am more comfortable. I am 5'2 and the chair fits perfectly. Any taller or bigger, I wouldn't be be able to sit in a legs up position. For those who can't sit legs up, this chair is just perfect and for those who are small. Again, thank you so much. Have a lovely day and blessings of peace, love and well being to you and your family. Chyenne
3/31/10:
Thank you Julie I love my new juicer! The best part of my experience has been the amazing customer service I received from you. Thank you so much! Blessings to you, Annie
3/25/10:
Just wanted to thank you for the warm welcome. My wife and I are starting our second year of improving our diet and really enjoying each thing we are learning along the way. The dehydrator will be a fun tool that I think will address a lot of areas including healthy treats for the grandchildren. We are doing green smoothies rather than juicing at this point. We will check out your Facebook page and look forward to doing business with you in the future. We appreciate the discount and the book you included with the Excalibur. Thanks again for your help, Dave
3/18/10:
We cannot thank you (and your website) enough for the idea of roasting soybeans instead of coffee beans...Thanks, Eva
3/18/10:
Hi Julie - I only have three words: YOU ARE GREAT! With this attitude, your business will continue to be successful for many years to come. Thank you for putting the customer first. Your store was recommended to me, guess what I will do; this is advertising at its finest! Kind Regards, Roberto, Another satisfied customer.
3/15/10:
THANK YOU! I will recommend you to anyone needing a juicer, you were a pleasure to do business with. -Shaneasha
3/15/10:
Wow, what a great tip....I had no idea. I usually only juice apples with my veggies anyways. My girlfriend whos moving in with me at the end of the month really needs to keep her immune system strong to keep a certain cancer in check and lucky enough, I always have carrots, beats and apples on hand cause it was always my favorite drink. I dont care for ginger much but its a small price to pay to keep her healthy. You guys have been incredibly easy to deal with and very helpful at every turn and I wanna thank you for that. Most companies are happy to take my money and call it a day. Take care and thanks again.
3/13/10:
Thanks for the good service. I have owned the same ACME juicer since 1974!!!! What a machine.
3/12/10:
Thank you very much with your kindness. I really appreciate it. My husband asked me to send you the best regards. Thank you very much again, Yumi
3/10/10:
Love the juicer and I am really impressed with the product. Have a super night, Steve
3/9/10:
Thanks again Julie - I'll be in touch - and thanks also for your personal touch - amazing in this day and age. All the best and have a great day! Bev
3/9/10:
I recieved my replacement jar for the Blentex Blender in a very timely manner and your prices were the best on the Internet. Although I am quite well situated in the blender juicer department, when I do need an item in this area your online store will be the first I will check out. Thanks again for all your good service.
3/9/10:
Thank you so much for your follow up. I am very pleased with the juicer. The wheatgrass juicing is a little challenging but I don't think the Omega Vert330 would be any different. Something I did notice is that the Hurom's yellow plug on the pulp side is attached and from what I read on the reviews, the Omega Vert 330 has a separate piece that pulls out. Apparently, people tend to drop them down the sink and lose them when cleaning so this is another plus for the Hurom. Thank you for taking the time to explain to me about the manufacturers. I know you can't always rely on accurate online reviews, though they can be helpful. In this age of online sales it's difficult to speak with someone who knows about a product and cares about the customer. You sent me in the right direction without any pressue and I greatly appreciate it. I also like the book. Thank you. Have a great day! Diane
3/8/10:
MY JUICER CAME AND I USED IT FOR THE FIRST TIME YESTERDAY. IT IS VERY QUIET. MY FRIEND ORDERED ONE, BUT FROM SOMEONE ELSE. SHE SHOULD HAVE ASKED ME---SHE DID NOT RECEIVE A JUICE BOOK. ANYWAY, IT DID A VERY GOOD JOB AND THE JUICE WAS VERY GOOD. THANK YOU FOR YOUR OFFER OF THE COUPON. I WILL GO TO YOUR WEBSITE AND SEE WHAT ELSE YOU HAVE FOR SALE. I WOULD STILL LIKE THE VITAMIXER--BUT THAT WILL HAVE TO WAIT AWHILE. I AM ALSO INTERESTED IN A JUICE RECIPE BOOKLET. THANKS AGAIN FOR THE OFFER. LOU
3/2/10:
Thank you so much, Julie, for tending to my order and, especially for helping to solve my shipping problem. I’m enjoying juicing again. Kind regards, Marta
3/2/10:
I have been meaning to email you to tell you how happy I am with the machine, and what wonderful and patient service you gave me. One thing I am pleasantly surprised with is the large tray that fits on the feed tube. It makes it very easy to run the pulp back through if I feel there is more juice left in it. I will recommend your site to anyone interested in products you sell. I will browse your other products. Always love a deal! Richard
2/26/10:
I've used my new Omega N C Juicer 8006 four or five times since I purchased it and so far I'm very satisfied. I had been using my blender to make smoothies for the past year and it was time to take the next step. I spent a number of hours during research on the internet before settling on this particular model available through Ult Nourishment. I wanted a juicer that was easy to clean--and this one is meeting my expectations. There are a number of parts but they are easy to assemble and disassemble and clean. I like the lack of froth which is produced and the quiet operation of the unit. (I have to put in ear plugs when I use my blender.) So far, by alternating hard vegetables (like carrots) with soft vegetables (like cucumbers) I have had zero problems with the unit getting clogged. The wand that is included is well designed and very helpful. I need more practice combining the different vegetables into a single juice. The book on juicing that I purchased with the juicer is going to be a big help. I want them to taste like the ones I've bought in the past from the local organic supermarket deli. So far the ones I've made taste good and are packed with nutrition, but lack the 'wow' flavor which results from just the right combination. With more practice over the coming weeks, I'm hoping to refine the taste. The two plastic bowls for juice and ground up vegetables are just the right size and were really well engineered to fit right under the juicer. Thank you for your help with this purchase. My goal is to integrate juices into my diet three to five times a week now and well into the future. Sincerely, Tony
2/24/10:
Your website and product offering I found mesmerizing. What a great product line! I hope to be buying a food dehydrator soon from you. The natural health community is amazing in Oregon. I would love to live there and have visited. I currently live in LA and most of the people here think I am weird for the lifestyle and desire to be healthy. WIth the sprouts, I am going to show them at the local garden fair and try to raise awareness to the community. If anyone is interested, I will give them your site! Sincerely, Guillermo
2/15/10:
Hi Julie. SHE'S A BEAUTY.If you are in Kelowna (about a year from now) be sure to stop in for some home made sauerkraut
2/14/10:
I'm enjoying my stainless rice cooker. Thelma
2/11/10:
Thank you. You've been most helpful. I look forward to using the yogurt maker to try making gluten free/ dairy free coconut milk yogurt. Wish me luck. Karen
2/10/10:
thank you! I am looking forward to have this new addition in my room! Kindest regards, Yael
2/10/10:
Thank you Julie, you guy's are too good to be true!!! All the best, Betsy. p.s. I juiced the Kale today for my cold, that better do the trick because it was really disgusting:):)
2/10/10:
Thank you for your help. I can't wait to give the dehydrator a try! Your service has shown that your company is a great place to shop when on the internet! I wish you every success. Sincerely, Shawna
2/8/10:
Thanks for your speedy response - it cleared up all my questions! I have since made a pot of sticky rice & mixed it with coconut milk, agave syrup, spices & fresh mango - SOOO good! I was trying to mimic a dessert that I had in a Thai rest. & mine might have even been better. Looking forward to trying the dehydrator as well. I did get on line & filled out the survey and quite deserving you got top billing! Thanks again for the excellent service! May peace, harmony, and good health be your daily companions, Kara, aka, Macromama
2/7/10:
This is by far the best money I have ever spent. I used to grow wheatgrass all the time but after moving into a smaller place, the hassle of growing in soil caused me to give it up. The Sproutman's Soil-Free Wheatgrass Grower is the absolute answer!! Not only do I get exceptional wheatgrass, I get it without the hassle of soil. The benefits of including wheatgrass in your daily diet are many - the benefits of using the Sproutman's Soil-Free Wheatgrass Grower insure you will keep juicing your way to a healthier you. And the customer service I received from you was exceptional - a rare find in today's world. I know I sound like a commercial but I stand by every word. Thank you. Sincerely, Patricia
2/6/10:
I just wanted to let you know that I finally got to try out my Excalibur 3900 and I love it. I made beef jerky and it turned out great. It dehydrates so much better than the little round one I have. I am very happy that I finally purchased an Excalibur after years of looking at them. I am thrilled that I got such a good deal on the purchase price too! I will be keeping an eye on your site when I need to purchase other items. Thank you, Cheryl
2/4/10:
Hurom juicer arrived this evening and works great! Thanks for running a straightforward web business. -Channing
2/4/10:
Hello Katy, Thank you for the information. I will look at both links and determine what is the best route for us. I am really leaning towards the EasyGreen system. Either way, we will make the purchase from your company as I like the professionalism of your organization. Best regards, Tim
2/3/10:
Hello Julie, Thank you again for replying to me. I purchased your recommended yogurt maker. I appreciate the help because I am so lost in the world of making your own food (this is a new discovery in my life and I am still making new discoveries each and every day). Again thank you for your help and I want you to know that any new purchases I will make in the future will be through your website because of your wonderful customer service, which is more important to me than a cheaper discount. Thank you so much for your kind words and I look forward to a wonderful future relationship. I want you to know I will send people your way when suggesting the purchase of health related kitchen gear. Have a wonderful day, Lisa
2/2/10:
Thanks. Our Acme is a permanent fixture in my families kitchen. We'll be sure to get any parts that we need from you in the future. Tony
1/28/10:
I"m still playing with it. It is a very nice juicer.
1/26/10:
Thanks so much, your co always gets things done so quickly and perfect handling. Days are getting longer, spirits going higher, Linda
1/22/10:
I'm very pleased with the 8004 Omega juicer, your company, customer service. I tried to add to the opinion page you had sent but for some reason my computer would not cooperate. I'm leaving town for a few weeks and in rush mode and have not had time to tell you that I'm very happy with my purchase. I would not hesitate to buy from you again in the future. Thank you, Angel
1/21/10:
You're awesome. Thanks for the wonderful feedback. Cheers, Scott
1/21/10:
Thanks for your quick reply and I really appreciate your prompt effort attending to this matter. I have to say yours is one of the best customer service I've ever experienced. It's not urgent though. For now I just use my lunch box for collecting the pulp. Everything else is just fine and the machine works like a charm. best regards, Jeffery
1/20/10:
Just want to pass you a quick email to say the juicer came on schedule on the 15th and it is perfect. My husband loves it. So thank you for your handling of this problem for us and for your calls and patience. Looking forward to doing business with you again in the future. Have a great day Pauline
1/19/10:
Nice touch, Julie. Thank you, Suzanne
1/19/10:
Yes--I received the blender..and absolutely love it!! My kids love it too..I have made alot of the recipes in the book..even one tonight... Thank you for your guidance and assistance. Thanks, Deborah
1/19/10:
We are very pleased with the Hurom as it has met and exceeded our expectations. We are especially pleased with how easy the cleanup is and the juicing results. As we rave about the juicer to our friends and family, I’m sure we will be able to refer them to your site for the purchase. Best Regards, Gerry
1/18/10:
GREAT Customer Service!!
1/18/10:
Thank you Julie for your reply! I may have sold your machine to a couple neighbors of mine - so don't be surprised if you get a call from them for an order, referencing myself. I tried it for the first time tonight, and I love it. I took 1 whole honeydew melon, 8 sprigs of mint, and 4 bartlett pears and made juice. I put this over ice and it was GREAT! My own recipe. I may be purchasing the grain mill from you in the near future as well. Kindest regards, Angela
1/18/10:
Thank you, Julie. I have tried out the Rice Cooker and look forward to using it a lot in the future. I'd really love to find more recipies to use in it. I like the ones that are posted on your web site. Thanks, Deborah
1/15/10:
Thanks, Julie! Youre invited to Ithaca for a shot in a few days!
1/12/10:
Great juicer. Thanks for the follow up. Blair
1/12/10:
Thanks for the follow-up e-mail. I am a lot I.T. challenged and would like to let you and your company know that the pleasent help I recieved over the phone was much enjoyed. The juicer came on time and is wonderful to have. Our old Champion lasted 20 years. I expect at least 20 years out of the new one. Thanke again. Richard
1/12/10:
Thanks so much for the follow-up. I couldn't be happier. I have never owned another juicer before, however, I did enough research to understand that it would be hard pressed (no pun intended) for any other juicer to beat this one, the NorWal included. My sister is waiting to see if I stick with the program (she's from Wisc.) before she takes the plunge. I have used it everyday, several times a day. Very easy to clean up and does not make any mess whatsoever. A lot of the vegetables are hard to really "like" but just knowing the benefits of utilizing them is worth it. I try not to do to much of the fruit. I think I've already tried every veggie grown in Calif. and have definitely educated myself on what their benefits are. Still always amazes me that the things on this earth that taste the best are always things we should try and avoid. God's sense of humor I guess. Anyway Julie, thanks again. I'm sure you'll be getting other orders from friends of mine in the coming months. Best Wishes, Kelley
1/11/10:
We have received the Rice Cooker and very happy with it, so thank you. You offer excellent customer service and this is a rarity these days. Thank you, Arkadi
1/10/10:
I bought this juicer for a family friend at her request. She's happy . Thank you.
1/8/10:
Thank you Julie, I will make sure to shop your site again! Happy New Year to you and yours Nancy
1/8/10:
Thank you Julie, for being very customer oriented... It is comforting to know that I can keep in touch if I have a question. I can't wait to receive the juicer and the book to get me started. Fondly, Angel, (new customer)
1/5/10:
I wanted to thank you for being a good business owner, that is a rarity. I want to let you know that I am a journalist / blogger and average about 100K + unique visitors per month at our site. I have started a new "preparedness" portion to our site and will be writing an article every week dealing with this issue. Along with this I will be writing product reviews as well as solid companies people can purchase these items from. Because you have been an outstanding company to deal with, you will be my preferred choice to point people to where they can purchase items like the Blendtec, the Excalibur and other items that you carry. I will also promote your company to my readers and be glad to give your web address when folks ask where to purchase kitchen items that you carry. You have been good to us, it is only right that I help drive more traffic to you. Thank you for the wonderful service. Sincerely, Ray
1/5/10:
Thanks, I appreciate how easy it is to work with you, I'll try and return to your site again. bill
1/5/10:
I JUST FINISHED JUICING VEGGIES AND FRUITS WITH HUROM, AND RIGHT AFTER I CHECKED MY E-MAILS. THANK YOU FOR ASKING ME ABOUT MY GREAT JUICER :=) I MADE A GOOD CHOICE WITH YOUR HELP. THANK YOU SO MUCH. FOR THE NEW OFFER!!! IT WAS AN EXPENSIVE CHRISTMAS AND THE NEW YEAR EVE FOR ME. I JUST HAVE TO WAIT A WHILE TO BUY A NEW ITEM. BETUEL
1/4/10:
Thank you very much for your email. This juicer was a gift to my best friend, and she loved it. She would also like to order a book for juices, and I would be happy to order it for her as a gift as well. Thanks again, Regards, T.
1/4/10:
By the way Julie I forgot to mention how much I am enjoying my garlic set. I make Roasted Garlic almost daily. As a matter of fact I am roasting some now as I type. Thanks again. I have my eye on the VitaClay Cooker next. Have a great New Year. Michael
1/4/10:
Thank you very much for following up on my purchase. I am enjoying my Rice Cooker/Steamer daily. I have made the Rice and Lentil dish a few times and I love it. I am very happy with my purchase and thank you again. Michael
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